Warranty

Basketball Warranty Information

All First Team products are warranted against manufacturers defects at delivery. Additionally, First Team warranties most products for a given period of time as stated in the literature. Below is and explanation of First Team’s warranty levels.

Limited Warranty:

Covers any damage caused by normal basketball activity and normal player contact with the goal. “Normal basketball activity” and “Normal player contact” shall be described as any action that is necessary for participation in the game of basketball. Deliberate hanging on the rim, multiple player hanging, and vandalism are not covered under the Limited Warranty.

Superior Warranty:

Covers any damage or failure caused by any type of basketball activity or related contact with the unit. This includes deliberate hanging on the rim as well as multiple player hanging. The Superior Warranty does not cover vandalism.

Unconditional Warranty:

Covers any damage or failure that occurs for any reason. Any product carrying an Unconditional Warranty is exempt from the above stated limitations.

Any normal wear and tear caused by weathering or UV exposure is not covered under any First Team warranty. All painted items carry a one year limited warranty on coating.

First Team basketball systems listed solely under “Residential Basketball Packages” are warranted for residential use only! “Residential” is defined as a “single family dwelling.” For a complete listing of basketball packages warranted for non-residential use, refer to the “Institutional Basketball Packages” section of First Team’s price list. Under no circumstances shall any basketball package other than those listed under “Institutional Basketball Packages” be warranted for non-residential use.

Due to the abusive nature of amusement facilities, unless specifically agreed to in writing, First Team products carry no warranty except for obvious manufacturing defects when used in an entertainment facility where players pay a fee to use the equipment.

 

Padding Warranty Information

All padding products are warranted for manufacturing defects and thereafter for a period of 1 year given the padding is used as intended upon the time of sale.

 

Soccer and Volleyball Warranty Information

All First Team soccer and volleyball products are warranted against manufacturers defects at time of delivery. Additionally, First Team warranties most products to the original retail customer for a given period of time as stated in the literature. Below is an explanation of First Team’s Limited Warranty for soccer and volleyball products.

Limited Warranty:

Covers damage or failure that occurs during the course of “normal or intended use” of the product. Normal or intended use of the product shall be described as activity that is necessary for the participation in the sport for which the equipment is designed. Malicious or deliberate damage caused by vandalism is not covered under First Team’s Limited Warranty.

Superior Warranty:

Covers any damage or failure caused by any type of soccer activity, contact with tthe unit or associated use of the product. “Associated use” of the product includes but not is not limited to transport of portable goals.

Any normal wear and tear caused by weathering or UV exposure is not covered under any First Team warranty. All painted items carry a one year limited warranty on coating.

 

Football Warranty Information

All First Team football products are warranted against manufacturer’s defects at delivery. Additionally, most products are warranted to the original retail customer for a given period of time as stated in the literature. Below is an explanation of First Team’s warranty levels for football products.

Limited Warranty:

Covers any damage or failure that occurs during the course of normal or intended use of the product. Normal or intended use of the product shall be described as activity that is necessary for participation in the sport for which the equipment is designed. Malicious or deliberate damage caused by vandalism is not covered under First Team’s Limited Warranty.

Superior Warranty:

Covers any damage or failure caused by any type of football activity or associated use of the product. Associated use of the product includes but is not limited to player contact with the goal.

Any normal wear and tear caused by weathering or UV exposure is not covered under any First Team warranty. All painted items carry a one year limited warranty on coating.

 

Seating and Scoring Warranty Information

All First Team seating and scoring products are warranted against manufacturer’s defects at delivery. Additionally, First Team warrants most products to the original retail customer for a given period of time as stated in the literature. Below is an explanation of First Team’s warranty levels.

Limited Warranty:

Limited warranty covers any damage or loss of structural strength due to conditions occurring under normal use. “Normal use” shall be defined as typical activity for which the bleacher, bench or table was designed. Limited warranty shall not cover overloads to the structure such as weight loads beyond stated seating capacity. Limited warranty does not cover acts of vandalism.

Any normal wear and tear caused by weathering, or UV exposure is not covered under any First Team warranty. All painted items carry a one year limited warranty on coating.

 

Other Sports Equipment Warranty Information

All First Team products are warranted against manufacturer’s defects at delivery. Additionally, most products are warranted to the original retail customer for a given period of time as stated in the literature. Below is an explanation of First Team’s warranty levels for other sports equipment.

Limited Warranty:

Covers any damage or failure that occurs during the course of normal or intended use of the product. Normal or intended use of the product shall be described as activity that is necessary for participation in the sport for which the equipment is designed. Malicious or deliberate damage caused by vandalism is not covered under First Team’s Limited Warranty.

Any normal wear and tear caused by weathering or UV exposure is not covered under any First Team warranty. All painted items carry a one year limited warranty on coating.